Privacy Policy - James P. Nelson Behavioral Healthcare
Privacy Policy
James P. Nelson Behavioral Healthcare
Effective Date: October 6, 2025
At James P. Nelson Behavioral Healthcare, LLC ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal information responsibly. As a behavioral healthcare provider offering virtual therapy services for anxiety and depression, family and child therapy, trauma and stress management, ADHD and behavioral challenges, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://jpnbehavioralhealthcare.com/ (the "Site"), contact us, or engage in our services. By using the Site or our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide compassionate, personalized care to children, teens, adults, couples, families, and groups through virtual telehealth sessions. The types of information we may collect include:
Personal Information: Name, date of birth, contact details, and address.
Health Information: Protected Health Information (PHI) shared during intake, therapy sessions, or assessments, including details related to mental health conditions like anxiety, depression, trauma, stress, ADHD, or behavioral challenges.
Service-Related Information: Details about your therapy needs, session preferences (e.g., individual, family, couples, or group), and virtual session logistics.
Website Usage Information: Automatically collected data such as IP address, browser type, pages visited on the Site, cookies (for session management and basic functionality), and aggregated statistics via Google Analytics (e.g., traffic patterns, without personal identifiers).
We do not collect payment information through the Site at this time; any financial details are handled securely during direct service agreements.
2. How We Use Your Information
We use your information solely to deliver high-quality behavioral healthcare services and fulfill our mission of empathy-driven support:
To schedule and conduct virtual therapy sessions.
To develop and implement personalized treatment plans.
To communicate with you about your care, including session reminders or follow-ups.
To comply with legal obligations under HIPAA and New Jersey state laws.
To improve our services based on aggregated, de-identified data.
We do not use your information for marketing purposes without your explicit consent.
3. How We Share Your Information
We share information only when necessary and with your authorization where required:
With Your Consent: To family members, guardians, or other providers involved in your care.
For Treatment Purposes: With other healthcare professionals coordinating your care.
For Payment: With insurers or payment processors if applicable (details confirmed during intake).
As Required by Law: To comply with court orders, HIPAA audits, or public health reporting.
Business Associates: With HIPAA-compliant vendors for secure telehealth platforms or record-keeping, including Google for anonymized analytics data.
We do not sell, rent, or share your information with third parties for their own marketing. All disclosures of PHI follow HIPAA's minimum necessary rule.
4. Data Security
We prioritize the security of your information:
PHI is stored in HIPAA-compliant electronic health record systems with encryption, access controls, and regular security audits.
Virtual sessions use secure, encrypted platforms compliant with HIPAA.
Physical records (if any) are kept in locked facilities at our Livingston, NJ location.
In the event of a breach, we will notify you as required by law.
5. Your Rights Under HIPAA and This Policy
As a patient, you have rights regarding your PHI:
Access, amend, or request an accounting of disclosures.
Request restrictions on uses or disclosures (we will accommodate where possible).
Opt out of certain communications.
File complaints with us or the U.S. Department of Health and Human Services (HHS) at www.hhs.gov/ocr/privacy/hipaa.
To exercise these rights, contact us at the details below.
6. Children's Privacy
Our services include therapy for children and teens. We collect information from minors only with parental/guardian consent and verify age during intake. Parents/guardians have access to their child's PHI as permitted by law.
7. Changes to This Policy
We may update this policy to reflect changes in our practices or laws. We will post updates on the Site and notify you via email if material changes affect your rights. Continued use of our services constitutes acceptance.
8. Contact Us
If you have questions about this Privacy Policy, please reach out: